![]() ![]() “Any inkling of someone being exposed we have been overly cautious, we have taken precautionary measures. Dispatcher stations are 8-10 feet apart, according to Sheriff Sheron. Steps have been taken to limit the traffic in the dispatch area of the building on Park road. Sheron says the dispatch staff, 22 employees including part time employees, have been very dedicated to their jobs and are always willing to step up and fill in when needed. “There has been an unusual amount of overtime because of it.” Because dispatchers are essential employees, they are allowed to be at work when under quarantine. Sheriff Sheron says part time dispatchers have been filling in and working more hours when a dispatcher tests positive for COVID-19. “The chairs are all sprayed with the electrostatic sprayer and the hard surfaces are sanitized by our cleaning staff using a disinfectant cleaning solution that is approved for use with COVID.” In addition, we have supplied the dispatchers with disinfectant wipes for their own use throughout their shift.”Īnytime there is an exposure in the 911 Dispatch Center, Hens says the cleaning crews are made aware of it and they sanitize the area. Each year we direct almost half a million 911 emergency calls 24 hours a day, 365 days a year. In response, we have been electrostatically spraying their chairs twice daily and wiping down the hard surfaces, desks, keyboards, door knobs, with antibacterial wipes once daily. The 9-1-1 Communications Center is central dispatch for 27 police agencies, 20 fire departments and 7 emergency medical ambulance services across Genesee County. “The 911 center has opted out of daily spraying of the area as a whole because they felt that there was a build-up of product on their computers, desks, and the floor. Hens says a custodian and cleaner assigned to the Sheriff’s Administration Building are responsible for sanitizing the building daily. If an area has been exposed and we are notified, then we spray that area when notified. This spraying system uses static cling to adhere the product to surfaces and is CDC approved for effectively killing the COVID-19 virus. ![]() “Our general process is to sanitize every area of every building daily using an electrostatic spraying system, unless the employees in that area opt out. We feel the dispatch center is very safe and clean.”Įve Hens, who runs Central Services and is responsible for the cleaning of Genesee County buildings, explains the cleaning process that is used. “None of the cases have been as a result from spread within the dispatch center, but rather from outside exposure. ![]() “The dispatch center hasn’t been hit any harder than any other workplace dealing with the virus,” says County Manager Matthew Landers. “Throughout the entire department, we have had 15 positive COVID-19 cases,” says Sheriff William Sheron.ĭuring this most recent surge that started just after Halloween, many workplaces in the WNY/Finger Lakes region have been dealing with a large amount of COVID-19 cases and staffing issues. Since the start of the pandemic in March of 2020, the Genesee County Sheriff’s Department has dealt with just over a dozen positive COVID-19 cases. ![]()
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